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GET ACCESS TO ORDER PRODUCT AND SEE PRICING

Support

We're Here to Help

Email us: customerservice@loloirugs.com
Call us: 972-503-5656 M-F, 9am-6pm CST
Fax us: 972-387-0436

FAQ

Ordering

How do I order?
We recommend placing orders on our site because online orders receive priority processing and a 1% rebate, provided your account is in good standing. You may also submit orders to customerservice@loloirugs.com. If you're not a dealer yet, please submit this form to become one.

What if I'm not a Loloi dealer -- can I still order your products?
We only sell product through our dealers. If you would like us to recommend a nearby Loloi dealer, contact us. Alternatively, you can google "Loloi" and find online dealers who sell our product.

How do I see pricing?
Sign in to your account to see pricing for any product.

How do I check inventory?
Go the product page you're interested in and click "show inventory". If a product is out of stock you'll see an ETA. You may also email customerservice@loloirugs.com or call 972-503-5656.

What is the order minimum?
For rugs, there is no order minimum. For pillows, all orders must total four pillows in any variety.

How do I order samples?
Yes, 18" samples are available for every collection. All samples are $20 plus shipping.